Fast shipping. Fair returns.
Everything ships from our Los Angeles warehouse. Below is exactly what to expect, from carrier times and production windows to exchanges, refunds, and shipping insurance.
Shipping
During checkout you will be prompted to choose a shipping method for your items. Some items may offer only one shipping method.
Orders within the USA
| Method | Delivery time |
|---|---|
| UPS Ground | 1–5 business daysShorter or longer depending on your proximity to California |
| UPS Next Day Air Saver | 1 business day |
| UPS Second Day Air | 2 business days |
| UPS Three Day Select | 3 business days |
| USPS Priority | 4–5 business daysUSPS is not as reliable as UPS and in some cases can take longer than 5 business days |
International orders
International orders are shipped USPS Priority or DHL, and delivery times vary by country. It is usually 6–10 business days, but can take 15–20 business days depending on customs.
Upon receiving your package
Please take a moment to verify that all items are included. If any item is incorrect or missing from your order, notify us within 7 calendar days of delivery. Requests made after this period cannot be processed. For assistance, reach out to your sales representative or email us at store@breakpointfc.com.
Please note
- All orders are shipped on business days only. Business days are Monday through Friday, excluding federal holidays within the United States.
- Your shipping and handling cost is computed automatically during checkout.
- You will receive an email notification once your order ships. Please allow 24 hours for tracking to update. USPS tracking may take longer.
- Regardless of the option chosen at checkout, all international shipments are sent via USPS or DHL, depending on which is faster and more secure.
- With the customer's best interest at heart, Break Point FC reserves the right to change the courier our shipping team deems best to protect orders and ensure delivery.
- Break Point is not responsible for the shipment once it is handed over to the selected carrier. At that point the responsibility lies with them. We strongly recommend that customers do not select USPS unless necessary, as it is not as reliable as UPS.
- Starting June 2024, all patches next to the lapel are sewn with a slight separation to align with the IBJJF's updated tournament regulations.
Shipping insurance (optional)
Customers have the option to add Shipping Insurance at checkout. This coverage protects against theft, loss, or misplacement of items by the carrier after the order has been shipped.
How to file a claim
To start a claim, contact us at store@breakpointfc.com with your order number and a description of the issue. Our team will open an investigation with the shipping carrier on your behalf. Carrier confirmation is required before a claim can be approved, and investigations typically take 7–14 business days to complete.
Approved claims
If the carrier confirms the package as lost or misdelivered, Break Point will issue a replacement order at no additional cost.
Expedited replacement option
If you prefer not to wait for the investigation to conclude, you may request a replacement order after a minimum of 7 days of transit delay.
Exchange policy
Our customers' satisfaction is our number one priority. If you are unsatisfied with an item you have purchased, you may exchange it.
- Our policy only covers unused items that have not been used for training. Items can be exchanged only if they were used to try on. Wear and tear is not covered by the warranty.
- The item must be returned within 30 days from the date of purchase.
- The customer is responsible for all shipping fees on a size change, change of mind, and similar requests. Original shipping and handling and return postage are not refunded.
- To process an exchange, reference your order number and email store@breakpointfc.com so we can send you further instructions.
- Damaged, defective, or incorrect merchandise will be exchanged if returned within 30 days from the date of purchase. Contact us before returning your item so we can assist with the return shipping fees, which apply to damaged, defective, and incorrect merchandise only. If you do not contact us first, you are responsible for all return shipping charges.
- If an order is returned to us due to an incorrect address or a failed delivery attempt, the customer is responsible for the cost of reshipping the order.
Return policy
If you are unsatisfied with an item you have purchased, you may return it for a refund.
- Our policy only covers unused items that have not been used for training. Items can be returned only if they were used to try on. Wear and tear is not covered by the warranty.
- There is a 10% restocking fee on all refunds.
- The item must be returned within 30 days from the date of purchase.
- The customer is responsible for all shipping fees on a size change, change of mind, and similar requests. Original shipping and handling and return postage are not refunded.
- To process a return, reference your order number and email store@breakpointfc.com so we can send you further instructions.
- Damaged, defective, or incorrect merchandise will be exchanged if returned within 30 days from the date of purchase. Contact us before returning your item so we can assist with the return shipping fees.
Out of stock items
Customers are informed of any out of stock items in their order by email or phone. Any order with no update within 48 hours is automatically refunded for the out of stock items, and all available items are shipped out.
Questions about an order?
Email store@breakpointfc.com or call (310) 782-8086, Monday through Friday, 8:30am to 5:00pm PST. VIP and wholesale members can also reach out to their sales representative directly.
